Terms & Conditions
Welcome to Ratmanee. By accessing or using our
website www.ratmanee.com,
you agree to comply with and be bound by the following Terms & Conditions.
Please read them carefully before using our website.
1. General
This website is owned and operated by Ratmanee Lifestyle LLP.
Throughout the site, the terms “we”, “us”, and “our” refer to Ratmanee.
By visiting our site and/or purchasing something from us,
you engage in our “Service” and agree to be bound by these Terms &
Conditions.
If you do not agree to all the terms stated here, you may
not access the website or use any services.
2. Products & Services
Ratmanee offers spiritual and wellness products including
but not limited to:
- Rudraksha malas
- Karungali bead malas
- Spiritual jewelry
- Healing crystals and bracelets
- Spiritual accessories
All products listed on our website are subject to
availability. We reserve the right to discontinue any product at any time
without prior notice.
Product images are for illustration purposes. Actual product
color, texture, or size may slightly vary due to lighting or natural material
differences.
3. Pricing
All prices listed on the website are in Indian Rupees
(INR).
We reserve the right to modify product prices without prior
notice.
Additional charges such as shipping, taxes, or payment
gateway charges may apply depending on the order and delivery location.
4. Payments
We accept payments through secure payment gateways
including:
- Credit Cards
- Debit Cards
- UPI
- Net Banking
- Wallets
All payments are processed through secure third-party
payment gateways. Ratmanee does not store any sensitive payment information
such as card details.
Orders will only be processed once payment is successfully
completed.
5. Order Confirmation
After placing an order, you will receive an order
confirmation via email or SMS.
We reserve the right to cancel any order if:
- Payment is not received
- Product is out of stock
- Incorrect pricing or product details are displayed
- Fraudulent activity is suspected
In case of cancellation after payment, the refund will be
processed according to our Refund Policy.
6. Shipping & Delivery
We ship products across India through trusted courier
partners.
Delivery timelines may vary depending on location and
courier service.
Typical delivery time: 3–10 business days.
Ratmanee is not responsible for delays caused by courier
companies, natural disasters, or unforeseen circumstances.
7. Returns & Refunds
Returns are accepted only under the following conditions:
- Product received is damaged
- Wrong product delivered
Customers must report the issue within 48 hours of
delivery with photos as proof.
After verification, we will offer either:
- Replacement
- Refund
Refunds will be processed within 5–10 business days
through the original payment method.
Due to hygiene and spiritual nature of products, used
products cannot be returned.
8. Intellectual Property
All content on this website including:
- Images
- Logos
- Product descriptions
- Graphics
- Website design
is the property of Ratmanee and is protected by copyright
laws.
Unauthorized use, copying, or reproduction of any content is
strictly prohibited.
9. Limitation of Liability
Ratmanee shall not be held liable for:
- Any indirect or consequential damages
- Losses arising from the use of our products
- Delays in delivery caused by courier services
Products sold on this website are spiritual and wellness
items and are not intended to replace professional medical advice.
10. User Responsibilities
By using this website, you agree:
- Not to misuse the website
- Not to engage in fraudulent activities
- To provide accurate information while placing orders
Any violation may lead to account suspension or order
cancellation.
11. Privacy
Your personal information is handled according to our Privacy
Policy.
We respect your privacy and ensure that your data is
protected and not shared with unauthorized third parties.
12. Changes to Terms
Ratmanee reserves the right to update or modify these Terms
& Conditions at any time without prior notice.
Changes will be effective immediately upon posting on the
website.
13. Contact Information
If you have any questions about these Terms &
Conditions, please contact us:
Website: www.ratmanee.com
Email: support@ratmanee.com
Business Name: Ratmanee Lifestyle LLP
Contact Us
